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Advanced Certificate in Healthcare Front Office Management (1 Year )
Advanced Certificate in Healthcare Front Office Management (1 Year )
Course Introduction
Advanced Certificate in Healthcare Front Office Management उन students और working professionals के लिए है जो hospital front office, reception management, patient registration, OPD/IPD coordination, appointment handling, billing support, healthcare documentation, patient communication और front desk workflow की structured learning लेना चाहते हैं।
इस course में students को Hindi + English study support, notes, reference videos, paper-wise syllabus guidance, MCQ based assessment preparation, assignment guidance और certificate process support मिलता है।
4 Papers
2 MCQ Assessments
400 Marks
Course Quick Details
| Course Name Advanced Certificate in Healthcare Front Office Management | Duration 1 Year |
| Course Level Advanced Certificate | Course Fee ₹14,999/- |
| Learning Mode Online Study Support | Language Support Hindi + English |
| Study Support Notes + Reference Videos + Assignment + MCQ Assessment Guidance | Certificate Process Certificate after Course Completion & Assessment Process |
| Payment / Purchase Student website के Buy Now button से course purchase कर सकते हैं। | Counseling Time 10 AM to 6 PM |
Course Overview
यह course उन students के लिए useful है जो healthcare front office और hospital reception workflow को practical तरीके से समझना चाहते हैं। इसमें patient registration, appointment scheduling, OPD/IPD coordination, front desk communication, billing support, insurance/TPA basic awareness, medical record handling और healthcare front office management जैसे topics शामिल हैं।
Course में students को 4 papers के आधार पर learning मिलती है। हर paper में subject-wise topics दिए जाते हैं, जिससे student को step-by-step hospital front office workflow समझ आता है।
Students certificate verification के लिए official verification page use कर सकते हैं:
Certificate Verification
Syllabus & Assessment Scheme
| Total Papers 4 Papers | Assessment 2 MCQ Based Assessments |
| Marks 100 Marks per Paper | Total 400 Marks | Passing Marks 40/100 in each Paper |
| Minimum Passing Total 160/400 | Result Status Pass / Fail |
Assessment Structure
| Assessment | Coverage | Mode | Marks |
| Assessment 1 | Paper 1 and Paper 2 | MCQ Based | 200 |
| Assessment 2 | Paper 3 and Paper 4 | MCQ Based | 200 |
| Total | All Four Papers | No Negative Marking | 400 |
Paper-wise Syllabus
Paper 1: Healthcare Front Office Fundamentals – 100 Marks
1. Introduction to healthcare front office management
2. Role of front desk in hospital, clinic and healthcare centre
3. Hospital departments and basic workflow awareness
4. Patient reception and visitor handling basics
5. OPD and IPD basic understanding
6. Appointment scheduling and queue management
7. Front office etiquette, grooming and professional behaviour
8. Basic healthcare terminology used at front desk
Paper 2: Patient Registration, OPD/IPD Coordination & Documentation – 100 Marks
1. Patient registration process and demographic data entry
2. OPD registration, appointment confirmation and token system
3. IPD admission support and basic admission workflow
4. Patient file creation and document checklist
5. Consent forms, ID proof and basic record collection
6. Medical record handling and confidentiality awareness
7. Coordination with doctors, nursing station and departments
8. Discharge desk support and follow-up appointment handling
Paper 3: Billing Support, Insurance, TPA & Digital Hospital Records – 100 Marks
1. Basic hospital billing workflow
2. OPD billing, consultation fee and service billing support
3. IPD billing support and daily charge coordination
4. Receipt, invoice and payment record awareness
5. Health insurance and TPA basic process awareness
6. Cashless and reimbursement document support basics
7. Hospital management software and digital record entry awareness
8. Error checking, payment follow-up and billing communication
Paper 4: Patient Communication, Complaint Handling & Professional Skills – 100 Marks
1. Patient communication and polite conversation skills
2. Telephone handling and WhatsApp inquiry support
3. Patient guidance for departments, reports and appointments
4. Complaint handling and conflict management basics
5. Emergency desk response and basic coordination awareness
6. Data privacy, ethical behaviour and front office discipline
7. Resume, interview and job readiness support
8. Final revision, assignment and MCQ assessment preparation
Who Can Join?
✓ Hospital, clinic या diagnostic centre में reception/front desk work समझना चाहते हैं
✓ Students जो patient registration, billing support और documentation सीखना चाहते हैं
✓ Working professionals जो healthcare communication और office workflow improve करना चाहते हैं
✓ Students जो Hindi + English learning support के साथ course करना चाहते हैं
What Students Will Learn
✓ Hospital front desk and reception workflow
✓ Patient registration, OPD/IPD coordination and appointment handling
✓ Billing support, receipt handling and insurance/TPA basics
✓ Healthcare documentation, file handling and digital record awareness
✓ Patient communication, complaint handling and professional behaviour
Examination & Passing Rules
| Question Type | Multiple Choice Questions (MCQ) |
| Marks Per Paper | 100 Marks |
| Total Marks | 400 Marks |
| Passing Marks | 40 Marks in each Paper |
| Negative Marking | No |
| Minimum Passing Total | 160/400 |
ATAL Institute Learning Support
Students को course completion के दौरान structured learning support मिलता है ताकि वे paper-wise syllabus, MCQ assessment और certificate process को आसानी से follow कर सकें।
Important Course Information
यह course healthcare front office learning, patient registration workflow, hospital reception support, documentation, billing support, communication skills, MCQ based assessment और certificate process पर based है।
Course details, fee, payment guidance और admission support के लिए students ATAL Institute counselor से WhatsApp पर contact कर सकते हैं।
Frequently Asked Questions
इस course की duration कितनी है?
इस Advanced Certificate course की duration 1 Year है।
इस course में कितने papers हैं?
इस course में total 4 papers हैं और 2 MCQ based assessments रखे गए हैं।
Assessment कैसे होगा?
Assessment MCQ based format में होगा। Assessment 1 में Paper 1 & 2 और Assessment 2 में Paper 3 & 4 cover होंगे।
Total marks कितने हैं?
इस course में 100 marks per paper और total 400 marks हैं।
Passing marks कितने हैं?
Passing marks 40/100 in each paper हैं। Minimum passing total 160/400 रहेगा।
इस course में students क्या सीखेंगे?
Students hospital front office workflow, patient registration, OPD/IPD coordination, billing support, insurance/TPA basics, documentation और communication skills सीखेंगे।
Course में students को क्या support मिलेगा?
Students को Hindi + English learning support, notes, reference videos, assignment guidance, MCQ practice और certificate process support मिलेगा।
Admission या payment guidance कैसे मिलेगी?
Student website के Buy Now button से course purchase कर सकते हैं। Course details और payment guidance के लिए WhatsApp Course Guidance पर contact कर सकते हैं।
Need Help Choosing the Right Course?
Course details, fee, syllabus, assessment और admission guidance के लिए ATAL Institute counselor से WhatsApp पर बात करें। Counseling time: 10 AM to 6 PM.
Curriculum
- 4 Sections
- 6 Lessons
- 52 Weeks
- Study Modules – Module 1 & Module 22
- Mid-Course Assessment – Module 1 & Module 21
- Study Modules – Module 3 & Module 42
- Final Assessment – Module 3 & Module 41
Instructor
